Customer Testimonials

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Google Apr 15, 2024

The sales and service has been great so far on my new truck

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Google Apr 11, 2024

Great service! We really appreciate and are impressed with everyone involved, especially the gentleman that provides a shuttle service to and from work while your vehicle is getting serviced!

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Google Apr 11, 2024

Great service and good people. Smooth transaction.

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Google Apr 11, 2024

I have always got good friendly service from the workers at bentley chevrolete in florence al. I have bought three vehicles there one being new and two used and they were all good cars. This place will always be my go to for service and vehicles

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Google Apr 10, 2024

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Google Apr 10, 2024

Great sales experience with Sabrina. When I plan to buy another vehicle, I will contact her to find what I need!

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Google Apr 9, 2024

Quick and Easy Peezy

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Google Apr 9, 2024

Dusty has awesome to work with. Look him up if you are looking for a vehicle

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Google Apr 7, 2024

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Google Apr 7, 2024

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Google Apr 7, 2024

Everything from starting to look at options to the sales and then finishing the process was perfect. Sabrina was extremely helpful and knowledgeable.

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Google Apr 7, 2024

Tried working a deal with Johnny but we were too far apart. Johnny is very professional, prompt and easy to talk to. I would not hesitate referring him to anyone looking for a first class experience.

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Google Apr 6, 2024

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Google Apr 5, 2024

Did see no one talked on phone they was checking my charging system

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Google Apr 3, 2024

Great place to do business with

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Google Apr 3, 2024

Nice an friendly did my rackin programing good job I well be back

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Google Apr 3, 2024

Had an appointment. Was right on time getting work done. Didn’t take too long

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Google Apr 2, 2024

Just bought a used pick up from these folks. The price was okay.The truck seems to be in good condition. We also purchase an extended warranty for said pick up. It remains to be seen if that warranty is worth the three thousand plus dollars we paid for it. I would consider buying another vehicle, in the future, from this company.

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Google Apr 1, 2024

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Google Apr 1, 2024

Very professional, I bought a car from them out of state and the salesman was very straightforward and made sure everything went smoothly, 10/10 recommend

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Google Apr 1, 2024

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Google Apr 1, 2024

Love my new Chevy Trax 2RS! Jake was such an awesome salesman!

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Google Mar 31, 2024

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Google Mar 31, 2024

Carson and his team did an outstanding, amazing, GREAT job! We are very happy with our purchase. Thank you all so much! Go see them soon and what they can do for you!! Highly recommend.

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Google Mar 30, 2024

Bentley Chevrolet is hands down the best dealership I have ever worked with. I purchased a new Traverse from them over the phone and it couldn't have been easier. A special shout out to sales consultant Drennon Hovator for making the entire process a pleasure. Drennon and the entire Bently Chevrolet team are honest, straightforward and friendly. If you need a vehicle check out Bentley first.

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Google Mar 30, 2024

Good people to work with. Quick to find what you need. And will go the extra mile to get what you want in a very short time. There's no need to call or visit any other dealership. One stop does it all. Thanks to Bentley Chevrolet.

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Google Mar 29, 2024

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Google Mar 29, 2024

Good

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Google Mar 27, 2024

Purchasing a vehicle can be stressful. The Bentley staff made it a pleasant and easy experience.

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Google Mar 26, 2024

Dusty King did an amazing job getting me into a vehicle I was on the market for! Also the finance guys did a great job working numbers to get me in a payment range I was comfortable with! 10/10!!!

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Google Mar 24, 2024

Awesome sales, great deals. Quick to help find what your looking for in style and price. Financing was quick and easy. My sales man Connor made my experience comfortable and went the extra mile to make sure we got the right vehicle, working after hours he made my car buying easy with sending me selections that was within my budget and was able to get me approved over the phone. Great job dude! I got a great deal and will return for my next vehicle purchase.

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Google Mar 23, 2024

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Google Mar 23, 2024

Very nice and informative

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Google Mar 23, 2024

My daughter bought a vehicle at Bentley in Florence Al. Best sales department I’ve ever dealt with. They have a great service department as well. Professional and fair priced.

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Google Mar 23, 2024

Very professional and knowledgeable

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Google Mar 22, 2024

Bentley of Florence (Russell) provided exceptional service. I had a flat tire on my Escalade and the entire team from the person that took the call and to the service technician made sure we were taken care of in a timely manner.

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Google Mar 21, 2024

We were very happy with our experiences at Bentley Chevrolet. It was fast and smooth from start to finish. Our salesperson, Sabrina, was friendly and very helpful. She managed to get great trade in value and we walked away with the vehicle we wanted and several thousand dollars in equity.

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Google Mar 19, 2024

Salesman Jake White done a great job explaining all my options and making the buying process go smoothly and fairly quickly

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Google Mar 19, 2024

I had a very very pleasant experience at Bentley Chevrolet. We were greeted right away with a warm friendly smile. We were taken right to our sale man Drennon Hovater right away and greeted again with a warm welcomed smile. He explained everything to a Tee!!! Walked me through all my cars features and set up my phone and accounts needed. What a stress free experience. I would recommend Bentley Chevrolet to ANYONE!!!! Great job!!!

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Google Mar 18, 2024

Had an electrical problem with my 2013 GMC Sierra 2500HD pickup. I called for an appointment and they got me in first thing the following morning. They were able to diagnose the issue in short order and I was able to pick the truck up the same afternoon. Devon was extremely helpful and friendly. Total professionalism. I'd certainly recommend Bentley to anyone.

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Google Mar 17, 2024

Very patient with their customers. Works faster than projected.

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Google Mar 17, 2024

I like the way I am treated at Bentley. They make it so easy. You are made to feel special.

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Google Mar 16, 2024

We were so happy with customer service. Dusty worked so hard seeing that a vehicle that had just come in was prepared quickly for us to see (thanks also to folks in the back doing that work.) Glen in finance worked so fast to help us get paperwork done and get us out because of an appointment. Everyone we ran into was so welcoming. Very pleased with everything and brought home a pretty Traverse too! We were blessed that Dusty came to our rescue, so much more professional than the other places we looked. Thank you.

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Google Mar 15, 2024

Our service issue was rather complicated. Jeremy was communicative and the staff took the time necessary to get to the bottom of it. The repair was made much more quickly than we expected. Many thanks to Jeremy and Devon and staff for a job well done.

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Google Mar 15, 2024

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Google Mar 13, 2024

Great place to buy a car very friendly people Christian was the best salesman the owner was the best 👌 loved 😍 thanks Bently 😊

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Google Mar 13, 2024

Fast service on a recall.

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Google Mar 12, 2024

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Google Mar 12, 2024

Got 4 tires and alignment… Always deal with Devon Cox and Les Bacon they take very good care of me and my wife.

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Google Mar 12, 2024

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Google Mar 9, 2024

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Google Mar 8, 2024

The service department is always kind and friendly. A+

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Google Mar 8, 2024

The staff at Bentley was amazing and truly helpful. Great experience and will go back again for future business.

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Google Mar 7, 2024

People we delt with where very nice n the vehical we bought was

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Google Mar 6, 2024

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Google Mar 6, 2024

Getting an appointment is quick and easy. The Service advisor's are knowledgeable and keep you informed on the progress of you vehicle.

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Google Mar 5, 2024

James was great to help us with the purchase of our truck. He answered all of our questions and made it easy for us with absolutely no pressure. That was a HUGE plus. Paul in finance was wonderful!! He helped us get the best financing and also was able to set us up with the warranties that we wanted. I will definitely recommend them.

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Google Mar 2, 2024

Absolutely amazing experience! Conner worked very hard to make sure I got my dream car!

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Google Mar 1, 2024

Bentley Chevrolet went above & beyond to true care of our vehicle

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Google Mar 1, 2024

I recently had my oil changed and the tires rotated not balanced. Everything was done well, and in a timely manner. The next time, I will definitely take my Chevy Trax to Bentley Chevrolet for service. Also, if your looking for a good used/new automobile, then go by, and check out Bentley's large stock of automobile's. They are located on Florence Blvd, next door to Stephenson Tire.

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Google Feb 29, 2024

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Google Feb 28, 2024

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Google Feb 25, 2024

Fast, easy, friendly service

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Google Feb 23, 2024

Excellent

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Google Feb 23, 2024

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Google Feb 21, 2024

Ms. Devon greeted me with a smile, listened as I described my issue, made an appointment on the spot, called with additional recommendations, and had everything fixed up on the same day I brought my vehicle in. Absolutely fantastic customer service!

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Google Feb 21, 2024

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Google Feb 20, 2024

The service from the employees and quality of the workmanship from the collision repair shop was excellent. I am very happy with how they fixed my car.

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Google Feb 20, 2024

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Google Feb 18, 2024

Its was grate had a grate sells person will be going back

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Google Feb 16, 2024

Excellent customer service. Everyone was so friendly ,professional , and helpful!

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Google Feb 16, 2024

Very nice people to deal with, especially Sabrina. Love hearing some Christian music while there also

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Google Feb 16, 2024

The wife and I went to look at a particular car, but to our dismay, it had been sold just a short time before we arrived. But Bentley has a good selection of quality used vehicles, so after looking and talking, we were on a test ride with Sabrina along for the ride. She was seriously a no pressure sales rep., she just answered our questions, chatted along with us like we all knew each other prior to that day. Very friendly and personable. We made our decision and Sabrina got the process started. Wound up getting us a better ...

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Google Feb 15, 2024

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Google Feb 13, 2024

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Google Feb 12, 2024

Great experience, super friendly and fast!

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Google Feb 11, 2024

Conner was great, he was able to get my car to Florence within 12 hours and I was able to pick up the next day!

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Google Feb 11, 2024

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Google Feb 10, 2024

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Google Feb 10, 2024

Great customer service. Quick responses to questions. From salesman to managers to finance. All of these guys did great!

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Google Feb 9, 2024

Ever since I moved down to Alabama 7 years ago, I've only ever had a great experience with this dealership. Everything gets done in a timely manner, everyone has great customer service skills. I love my van but I wish my other vehicle was a Chevy because between Bentley and Greenway, it's a night and day difference on how both dealerships run.

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Google Feb 7, 2024

Great customer service. Really appreciated Drennon. Great to work with

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Google Feb 7, 2024

Out of the blue one night I stopped at the dealership right at closing time. The sales manager took time to talk to me and pointed me towards the vehicle I wanted to look at and gave me his business card. The next morning I called him and by noon time I had a new car. Easiest car deal I ever made. Definitely recommend this dealership.

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Google Feb 6, 2024

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Google Feb 6, 2024

There was no pressure and all involved were pleasant helpful and friendly

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Google Feb 5, 2024

Everyone was so nice and accommodating. It did not take very long and I was on my way! Thanks again.

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Google Feb 5, 2024

Friendly staff and quick service

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Google Feb 5, 2024

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Google Feb 4, 2024

Bentley is a fair priced company. Conner went out of his way to make sure that the vehicle from a sister dealership was waiting for me when I met with him. Financing department was. Great and courteous and the amazing lady ( who introduced herself by name and I’m sorry I don’t remember it) was great on closing the deal.

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Google Feb 4, 2024

Thank you for giving the information on my free parts and the free repair to my Tracks caused by the factory recall.talk to you Monday

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Google Feb 4, 2024

Exemplary service.

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Google Feb 3, 2024

We bought a 2024 Silverado from Carson who was a pleasure to work with. He was knowledgeable and he worked hard to get us a great deal. Michael Stanfield also was wonderful. Very knowledgeable and helpful. These 2 men truly care about helping people get the best bang for their buck. They both are such an asset to Bentley Chevrolet and should be commended for their performance and dedication to great quality treatment of their customers. The guys in service are great at helping the customer with any issues. Thank you all so very much for such a wonderful experience.

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Google Feb 2, 2024

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Google Feb 1, 2024

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Google Feb 1, 2024

Great customer service from Devon. Was told repair would take an hour. It was repaired and I was on my way home in 45 minutes. Amazing!!

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Google Jan 31, 2024

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Google Jan 29, 2024

Good folks to work with when purchasing a vehicle. We purchased both of our vehicles from Bentley. Their service department has always been great since our purchase.

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DealerRater Dec 18, 2022

After having an awful experience trying to get my car fixed. I explained here in a review what had happened and received notice that they had figured out the problem. So after four months my car was fixed. They realized the inconvenience and did not charge the $1383.24 bill. This was extremely generous.

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DealerRater Jan 8, 2020

My husband and I have always dealt with Russell Castile in the service department. He is very knowledgeable and helpful to us with any problem we may have. He is courteous and goes above and beyond answering our questions. He always get us in and out in a timely manner He is our go to person when we have any concern about my vehicle. He’s the best!!!

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DealerRater Oct 15, 2019

Bentley’s service dept. worked on my truck in a timely manner, resolved the problem in a timely manner, and got me back on the road in a timely manner. Very professional service staff!

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