Our Reviews

My experience was great! We were met by Deron Garner-Salesman at the vehicles we were considering. He was extremely helpful and made us feel at ease. He was very impressive with his knowledge of the vehicle and financing arrangements. We made a new friend in Deron Garner!

This is my third vehicle from this dealership. The sales team was very eager and very nice to deal with. They did a very professional job of helping me out. I will trade there again! They were kind and courteous just as you would expect!

Had a great salesman name Hunter. He went about and beyond to make sure I got what I wanted.

Received excellent, friendly service

Great

Friendly, courteous and very polite. Employees who represent your company well.

Ok

Outstanding service

Our sales person was great! She knew about what she was selling, very upbeat and helpful. Her name was Sabrina Gray, wonderful sales person

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Great team! Willingness to stay late to finish a deal on a Saturday afternoon while expecting to leave for vacation!

Very fast service. Great work!!!

The lady Devon that I spoke with and who handled my care was super nice and helpful

Great service except 2 hours for oil change and tire rotation seems a bit long.

Nathan and Paul were both super helpful and friendly in dealing with our purchase.

Awesome buying experience, highly recommend Sabrina! Will definitely return to Bentley for future purchases.

Very good

Deron was very attentive and helped me get this process done quick and easy!

Had a great first experience having our vehicle serviced for the first time.

Great experience

Great bunch of folks. Truck was repaired correctly and on time. Thank you

Sabrina Gray did a fantastic job finding helping me find a great truck at the payment I was looking for. Thank you Sabrina and Bentley Chevrolet!

Excellent as usual

Devon is a great asset to Bentley Chevrolet and should be rewarded with a raise for

Nathan was a great salesman! He was honest and helped us find the exact car that we needed. He made sure that we were taken care of in every way, he even got us a cookie and some waters while we waited. The financial worker was fantastic as well, all very down to earth great people! 10/10 experience!

Was very good

Sabrina did great

great! very easy drop off and pick up! Very efficient

Knowledgeable, great service, great deal

First off I had to make my appointment online and then I arrive for my scheduled time and was informed that they accidentally overbooked and that it would take about a hour and a half to get my truck done which was ended up being almost 2 and a half hours. I went to pay and noticed my bill was $15 dollars more than it should have been. I was told it was for an oil additive. I booked an oil change and tire rotation online and also stated at drop off that that was all I wanted and then was charged for something I didn’t want or ask for. I had cash to pay for the oil change but was not expecting the extra so I had to pay with card and to add insult to injury was then charged an additional $3.15 for having to use a card. Sounds a lot like theft by deception to me. I also had just detailed the inside of my truck the day before and the outside was fairly clean besides driving it there in the rain that morning but when I got my truck back it had mud and gravel dust all slung down the sides and all in the floor boards. I have been getting my oil changed at Bentley for years with no problems and have had excellent service but this one visit has made me never want to come back.

This was one of the smoothest car-buying experiences I've ever had. Johnny was transparent and upfront with every question I asked, making the process simple and stress-free. Marcus also made the paperwork a breeze he explained everything clearly and made sure I felt confident every step of the way. I'm really glad I chose Bentley Chevy!

Great job

Very professional

It was a really good experience

Got me into oil service quickly

No comment

Good service

My salesperson was outstanding and treated my wife and me with all the respect we could ask for. don't lose her she is a peach.

Devon, Sam and Russell made my experience very pleasant. Thanks so much for taking care of my vehicle.

Everyone was very good to work with.

It was great. Nathan was very kind and patient with me explaining details about the car. The test drive was very good. It was thorough and allowed me the experience of driving the car and getting used to it

Service Department was amazing to work with! Kept us updated during the repair process to let us know how things were going. We appreciated that! The Personnel were very nice and helpful with any questions we had. We had a very good experience with this Service Team!

Although I had a 9:00 appointment and was there on time, it was 15-20 minutes before I got checked in at the desk, as the service dept was busy. Devon is very professional, knowledgeable, and friendly, and the waiting area comfortable while vehicle being serviced. An oil change was scheduled, and I got an additive I did not ask for. Not upset, just would like to have been asked if I wanted it first. Overall a good experience and I will be back for future service.

I waited for nearly 3 hours to complete an oil/filter change and tire rotation. However, since I had to wait for what should have been done within an hour or less, the service manager thanked me for waiting and said “The service was on Bently…no charge.” I sincerely appreciated that!

Great first experience. Everyone was kind and professional. Service was completed in a timely manner. Great first service appointment!

Prompt, friendly service.

Trip 1: Charged me a diagnostic fee and priced a new windshield washer motor/installation. Turns out I was simply pressing wrong button. Which means there was no actual diagnosis performed. Trip 2: Trucks sits outside for a week and no actual diagnosis performed on knocking. Was simply told "it's normal" Trip 3: $400 visit for annual service. Charged me and changed my oil just before telling me I need a crank seal. Definitely could have saved me that money because the oil has to be changed under the warranty repair. And I doubt they were kind enough as to replace the oil additives I paid for. Trip 4: Warranty repair(crank seal). 3 requests and almost had to cause a scene to obtain a loaner. "It's about a 2-day turnaround" they said. Truck sat untouched for 6 1/2 business days. Picked up on day 9. Drove it for a week and there is a puddle of oil in my driveway. Messaged a picture to service advisor, awaiting response.

Was treated very good and the dealership was very helpful

Great

I like this dealership. The staff are always helpful and respectful.

Very professional

Our deal took an unexpected turn at the last moment and the sales and finance team were agile enough to address all our concerns and make the deal.

Sales Associate, James, was very attentive starting with us just looking. He didn't harass us or throw questions at us. James was there to answer our questions. When we went back two days later, he met us with a welcoming smile. Most of the other Associates were very friendly.

i was impressed

Sabrina did a great job with our trade-in and the lease of the 2026 Equinox RS. This will make 5 Chevrolet Equinox from your dealership. James Strickland

Very helpful

Sabrina and Paul made this the very BEST buying experience that I’ve ever had in 40 years of purchasing a vehicle. Super friendly and very knowledgeable about the entire process !

Christian and Michael were amazing! They worked so hard to get me the best deal. The finance man ( I didn’t get his name) is fantastic! We could have talked to him all day! I didn’t go in to buy only test drive a Colorado and the deal was too good to pass up. These guys are on top of their game and I was in and out in 45 minutes! The best experience I’ve ever had buying a car. Thanks guys I appreciate your honesty and hard work for your customers.

I was exceptionally impressed and pleased with how easy the buying process and experience was, and I give Marcus McGee all the credit for making sure everything went very smoothly and quickly, he is definitely a great salesman and asset to the Bentley team. Thanks for everything!!! Recommend 10/10

They where very courteous and kind, and had our vehicle done in a timely manner.

Great

No problem. Nice people

Marcus was great

The staff at Bentley is always friendly and welcoming.

James was great to work with us

Al was good until final meet that didn’t go quit as smooth as it could have

This issue is not resolved

I ordered a new set of tires and Mr Castile got me a great deal on them!! He had my car picked up from work, tires installed and brought back a clean car. Excellent customer service from Bentley Chevrolet. 10/10 recommend

Everything was.great.

Very short wait time. Excellent customer service

Great experience. Jonathan Dixon and Sabrina Gray are the BEST

This is my third vehicle from Bentley. My salesman Marcus McGee was very knowledgeable and helpful. Also, Evan Fergerson in finance was great. The whole experience was very good.

Our salesman wasn’t pushy . Great service!

They took their time, explained everything, and made the deal work for both

It was very pleasant no one was being pushing about buying a vehicle

Great customer service, team very knowledgeable, easy and smooth process purchasing

I bought my truck in another state , they took care of my warranty work and recall asap , the dealer is really good men and women, I will for sure start trading there ,thanks signed Steve Ezell ,2026 GMC 3500 crew cab , long bed

Bentley Automotive has always been fair and honest with me. It’s the only dealership I will deal with. Sabrina, Michael, Evan were great to work with.

The personnel at Bantley made it happen with the purchase of the 2026 Corvette. They were able to get the vehicle I wanted from another dealership and had all the finance paperwork completed so we didn't have to spend hours completing the purchase. We would definitely do business with Bentley Chevrolet again.

The Bentley service team is so friendly, helpful, professional, competent, and efficient! This experience is rare to find these days. Thank you for providing exceptional service!

Great service. They got my truck fixed and had a loaner for me to use.

My salesman Nathan Hamilton was fantastic. Super knowledgeable on the vehicle. He was extremely helpful in all areas. If I buy another vehicle it will definitely be through him at Bentley Chevrolet. I can’t say enough good about my experience. Thanks.

Every one was so helpful and professional. They answered all my questions and helped me with purchasing custom items for my truck. The military discount is pretty great also.

Professional and informational

Love Sabrina great service

Excellent service in a very efficient time frame.

I was upfront with what I needed and expected and they delivered, I felt like I got a good deal, whether I did or not.

Dren is absolutely amazing!!! He’s very intelligent, easy to communicate with, and stays on top of his clients! 10/10 would recommend his services to friends and family!!

Was treated with courtesy and the lady that handled my recall was Great

One of the easiest deals I’ve ever experienced no pressure the salesman was very helpful and friendly I would highly recommend Bentley Chevrolet.

The service was done in a timely manner

Great people Dusty and Mike

Service was incredible. The staff was very friendly.We will definitely recommend Bentley Chevrolet.

Great

Cant say enough about Bentley Chevrolet from Deron to Mickie to Paul, all did well and was super smooth! Just go to Bentley!

Had a great experience with everyone, waiting area is top notch.

My son took it for me, and they brought him all the way home to Tuscumbia so he wouldn't have to wait at the dealership. They washed , vacuumed and cleaned my interior for me.

Bentley Chevrolet is by far the best dealership I have done business with. They were upfront and honest. Very low pressure. Negotiations were easy. Great sales experience.

Devon was helpful, and kept me inform about the progress of my vehicle

5 star service and I recommend Bentley Chevrolet to anyone

Devon was wonderful. Kept me up to date and was very helpful.

nothing but excellence and professionalism, always a great experience with the team. i will recommend them to anyone and always praise the professionalism they possess.

Great service!!

Nathan was a great Salesperson! He was very easy to work with and very professional! Paul was also great on the financial side. Between the two it was an easy & smooth process.

Everyone was super friendly. Service was quick and efficient!!!

Made me sit at the dealership all day 9am-3pm!! That should’ve never happened since this was my second appointment. I specifically made another appointment to be out quicker and that didn’t happen. I’m very upset about my experience

Nathan was very straight forward and got us in a better vehicle than what we were looking for. Very awesome team!

It was just a standard oil change, everyone that I talked to was courteous. I was in and out pretty quick.

It was great

It was the first oil change etc. since the purchase.

Fast and friendly

Awesome sales men james cooper did a great job.

awesome experience, from scheduling to service performed.

Excellent service

Great service

We make appointments and it’s always takes 2-3 hours to get service done. What’s the use of scheduling appointments and it takes that long to get routine oil change done. We have 4 GMC vehicles and we’ve used Bentley for service and we are ready to go elsewhere because of the time it takes to get service done.

Usually when I get my car back, the oil percentage has been reset, it still said 28%. I did reset it. The tires had been rotated, and they did fix an issue, 3 out 4 tires had different air pressure. 45, 46, 47. And the tool that is used to take off the tire was laying in my console. They have always been very professional. Devon is the best. Maybe I’m just being petty, but those things are part of having your car serviced and gauges reset for accuracy.

My computer completely went down in my new Equinox. It required a long wait to even receive the parts for this service. Bentley Chevrolet service team member Devon and the service manager made sure I had a vehicle to drive being I don’t live close by. Even through the ice storm I had a way to go! Though there was a wait, I’m completely satisfied with my end result. Thanks so much!

I was extremely satisfied (surprisingly after a terrible experience somewhere else)! The sales team helped me quickly and I was able to purchase the vehicle I wanted with no hassle or troubles at all. Very very satisfied and will be returning for my next vehicle!

Great experience and great salesman.

Very professional

Service personnel informative, courteous and kept me informed of the progress with Service.

Nice & knowledgeable salesman Everyone was friendly

The service attendant was excellent and very friendly!

Deron Garner is the man!! Made the whole process the smoothest I’ve ever had buying a truck

Fifteen thousand miles' checkup completed timely.

I came in to have my car looked at for a check engine light I was told I had to pay 200 dollars for a diagnostic for them to even tell me what was wrong. I tried to explain it should still be under the powertrain warranty because the car only had 37,000 miles and I didn’t have the 200 to get it looked it because that should have been covered. I was told it needed to be sent to a transmission specialist I knew it would be covered under the warranty but they were more concerned with getting 200 dollars from me. I declined services and as I leave the service department they start blowing me up saying oh it’s under powertrain warranty bring it back after I tried to explain that numerous times. I bring they car back after a day of having the car they say the battery has low amps u need a new battery before we can do anything and sends me a invoice for a 300 dollar battery they said I had to have before they could even move forward. I explained I didn’t have 300 dollars I was told it would be covered and If I knew I would have to be out of 500 dollars in 2 days I wouldn’t have even bought the car back knowing I didn’t have the money for all that. I decline the battery explaining I didn’t have the 300 dollars and that I would have to stop the process and come back when I could afford the battery and was then charged 85 dollars for “half the diagnostic fee” after I was told it was waived. It was a horrible experience they wanted 600 dollars for something that should have been covered under the manufacturer warranty everytime I turned around they wanted me to pay for something I only put 5000 miles on the car and I felt like the car was still basically brand new. I left with my car without even getting it looking at I will never purchase another Chevy car

Excellent service, quick and on time

Had a new tire put on

Marcus was great to deal with.

always receive good service

Great customer service

Awesome

Deron Garner was very patient and walked us through the entire process of buying a new vehicle, very happy with my experience.

This is the 5th car I’ve purchase from them! Always the best customer service.

Everything went fine

Marcus is top notch

Very helpful staff.

I was extremely pleased with the attention to detail Mark provided throughout the entire process. He answered every question I had thoroughly and made sure I understood all of my options. Mark was courteous, attentive, and genuinely focused on helping me find the right new truck for my needs. His professionalism and dedication to customer service made the experience enjoyable and stress-free. I highly recommend working with him.

Everything went smooth, and everyone was very professional and nice

Great people. Russell.is bery.professional and all.of service depth.

I was greeted immediately upon pulling up to service center for oil change. I was told they would check me in asap. Devin checked me in. She showed me the lounge to wait in while my car was serviced. I think it took less than 30 min.

Very customer friendly.

Super good job Russel

Always great people to deal with. There service department is awesome

I felt like I was being forgotten. I do appreciate the response that I received when I voiced my concern, but it seemed like other customers were getting moved to the front of the line. I understand that it is probably difficult to stay right on schedule with this type of service, but appointment times should count for something.

I was very satisfied with the service department. The staff communicated well and the repairs were made in a timely manner. Everyone was very friendly, professional, and more than willing to help.

I was very thankful for the loaner vehicle that was provided for me while my vehicle was receiving a new Onstar antenna.

Quick and easy! Great service!

We were waiting for our key fob to be activated. Apparently we were getting too much food. We were given a rental to go back home. Within 5 minutes we were called back. So sad because my mother in law is ready to purchase a new vehicle. Her car was totaled and just received the money to pay cash.

Russell always takes good care of of me and my car . Always pleased

Great communication and patience. It all went smoothly and quickly.

Salesman very nice easy to deal with. Good experience. Would come again to purchase.

The staff in the service department were all very nice and helpful.They kept us updated on the services performed on our vehicle.

Checking was very easy.

Friendly, Courteous, and Helpful.

Easy experience

What disappointed me the most wasn't clear communication of the time frame of when vehicle would be ready and why there was such a delay of having some brake work on Monday 10am to receive car Wed. 4pm.

We had an amazing experience purchasing our vehicles. The sales staff were friendly, knowledgeable, and worked hard to meet our needs.

Love working with Marcus. The vehicle buying process was smooth from start to finish. The staff was knowledgeable, helpful, and never made me feel pressured. They answered all my questions and made the experience easy and enjoyable. I’m very happy with my purchase and would recommend them to anyone looking for a vehicle.

Bentley Chevrolet truly cares and I trust them completely.

This dealership goes above and beyond for their service clients. They make sure to keep in contact during the time their vehicle is being serviced. We have had our car serviced twice at this dealership and both times they took good care of our vehicle and of us. We have been treated like friends instead of customers and we have appreciated how good they have taken care of us and our car. The service employees are great and have answered any questions we had! They are very personable and available to us whenever we needed them. Would definitely recommend this dealership and service department!

Nathan Hamilton was great to work with! He was not pushy and helped make the trade easy!!

Everyone is very friendly and the work is excellent.

Great service

Duron Wes great to deal with

Sabrina and Paul are fantastic. From sales to the finance office, very professional, knowledgeable, helpful, friendly and accommodating. Will recommend Bentley without reservations.

When I arrived, I was able to pull right in, got checked in and my cad ready in about an hour. My contact person was very efficient and nice

Always easy to work with Russell and Devon in the Service Department!! Get You in and back out in a timely fashion !!

Extremely friendly and very accommodating

Nathan Hamilton was very welcoming!

Everyone was excellent. I don't remember the parts guy's name, but he was efficient and let me know when my part was in. Devon as always was great. She expedited my service because she knew I was leaving town after service.

Great customer service. Thanks Devon!!!

Very easy process and friendly team.

Sabrina was very helpful and knowledgeable about everything that I asked.

Our salesman was professional and not pushy.

No problem’s at all! Very friendly

The people were extremely nice. They thoroughly checked out my vehicle and didn’t replace anything without asking me first - that means a lot. I was very pleased with the service that I received.

Beth was a really big help with my vehicle purchase.Great sells person to deal with.The staff at the dealership was very friendly and helpful with the car buying process.Very pleased with the dealership!

Ken Hutson and I just met in the parking lot and we were able to find what I was looking for that day. After driving the new Chevrolet Colorado for a couple weeks now, I am so happy with my choice.

Dusty King was absolutely great to work with! He helped us find a truck that was better than we were wanting for less than we expected. 100% satisfied and will recommend Dusty King to everyone

First time here and employees were nice and service was quick!

My car was ready when they said it would be

Great experience made it easy for me when I was out there looking for new vehicle